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Version 7.x > Bug reports > Unable to insert external image into a bog post View modes: 
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info-cybart - 7/9/2013 7:13:00 AM
   
Unable to insert external image into a bog post
My attempt to insert this image:

http://www.kentico.com/downloads/logos/Kentico_2d_CMStag_width200px.png

into a blog post in a default Corporate Site provided with the 7-day free hosted trial did not meet with much success.

I followed these steps:

1. Select the Insert image button from the WYSIWYG toolbar.

2. In the Insert image or media screen, select the Web tab, update the fields with the following information, and then select Insert.

URL:
http://www.kentico.com/downloads/logos/Kentico_2d_CMStag_width200px.png

Media type:
Image

Alternate text:
Kentico CMS Logo

3. Click the Lock/Unlock Ratio button (Lock icon), enter a Width of 200 and Height of 70, and then select Insert.

4. Select Save.

The image doesn't appear inside the blog post. Neither does it appear in the blog post when seen on the live site.

Is there anything I should do differently, to be able to include an external image?

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kentico_romank - 7/9/2013 8:19:52 AM
   
RE:Unable to insert external image into a bog post
Hi,

I have followed the steps you have mentioned, and it works for me I can see the image in blog post. Where exactly you are trying to insert image? in Post text? When you select Insert can you see the image on the form tab before you click on Save? Also could you please tell which hotfix have you applied?

Best Regards,
Roman Konicek

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info-cybart - 7/9/2013 9:31:19 AM
   
RE:Unable to insert external image into a bog post
Hi Roman,

no I do NOT see the image on the form tab after I click Insert.

What's a "hotfix"?

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Kentico Support
Kentico Support
kentico_romank - 7/10/2013 2:44:25 AM
   
RE:Unable to insert external image into a bog post
Hi,

Hotfix is a package which contains bug fixes. You should apply these hotfixes in order to fix the problems in the system. If you go to Site Manager or CMS Desk and look to the upper right corner (next to the Sign out button) you will see number like this 7.0.42. The last number is the number of hotfix you have applied...what is your number?

Also did you try to insert just image url and media type without any additional settings?

Best Regards,
Roman Konicek