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Version 7.x > Bug reports > Weird problem problem only on client's browser

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Certified Developer 8

nrinat-ecentricarts - 7/5/2013 12:16:38 PM

Weird problem problem only on client's browser

A client of mine has a a very strange problem with the Kentico 7 bilingual site.
She is having the problem only with Firefox (22.0) and only on her XP machine. Other browsers/OS/machines work fine.
In one of the sub-tree menu when she clicks on a document in French she's redirected to the English version of the document. If she uses IE it's fine. I could not recreate the problem on another machine running XP and Firefox 22.0.
Any idea how to start investigating would be welcome!

Thanks,
Norm


Kentico Customer Success	kentico_martind2 - 7/5/2013 2:37:54 PM RE:Weird problem problem only on client's browser Hello Norm, Is there any hotfix applied on that instance of Kentico? Best Regards, Martin Danko


Certified Developer 8	nrinat-ecentricarts - 7/5/2013 2:59:55 PM RE:Weird problem problem only on client's browser Yes. v7.0.15

Kentico Customer Success

kentico_martind2 - 7/8/2013 6:19:11 PM

RE:Weird problem problem only on client's browser

Hi,

And does her system meets Requirements for Firefox 22?

Especially: Windows XP SP2

There is also nice article related to this: Firefox no longer works with some versions of Windows XP.

Please let me note that Windows XP is really out-dated system, it was released almost 12 years ago :)

Best Regards,
Martin Danko


Certified Developer 8	nrinat-ecentricarts - 7/9/2013 9:01:01 AM RE:Weird problem problem only on client's browser Thank you! The customer did have SP3 installed, but the problem was solved on its own once we went live. I guess we'll never know what it was...

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