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Upgrades Questions on upgrading to version 7.x.

Version 7.x > Upgrades > Adding a new folder error

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positivepurchasing - 4/15/2013 4:51:35 AM

Adding a new folder error

Hi,

I've upgraded a site from 6 to 7. When I attempt to add a new folder to the treeview/content structure it shows the new product form instead of the new folder form which has just a text box for name.
I guess I did something wrong during upgrading.

My question is does anyone know what might have happened and how to fix this problem?

Cheers
Paul.


Member	positivepurchasing - 4/16/2013 5:11:59 AM RE:Adding a new folder error Hi, I've just performed the upgrade from 6 to 7 again and again the when trying to add a new item such as a folder you get the add a new product form instead. Does anyone know what the problem might be? Cheers Paul.


Member	positivepurchasing - 4/16/2013 8:22:12 AM RE:Adding a new folder error Are you going to response at all?????????????????????

Kentico Legend

Brenden Kehren - 4/16/2013 9:47:24 AM

RE:Adding a new folder error

I have performed 6 -> 7 upgrades several times without error, even with some moderate customizations. What kind of customizations have you performed on your v6 installation?

If you're not getting the responses you need here, I suggest emailing support AT kentico.com. Your purchased license will provide you with free support, otherwise you'll need to patiently wait for someone with the same issue to come about or Kentico folks to respond.


Member	positivepurchasing - 4/16/2013 9:59:38 AM RE:Adding a new folder error Hi FroggEye, Thanks for your reply. I've just found what was causing it. In table 'CMS_Class' there is a column called 'ClassIsProduct' and the 'Folder' row had this set as true. I changed it to false and all is OK. I guess the previous developer(s) of this site instance changed it. Cheers Paul.

Kentico Support

kentico_filipl - 4/16/2013 10:41:49 AM

RE:Adding a new folder error

Hi Paul,

I am glad you were able to solve the issue.

As for the response time, FroggEye is correct. E-mails sent to support@kentico.com are usually answered within one business day. So, next time you need some help with any problem urgently, please write us an e-mail (as it is also mentioned at the top of this page).

Thank you in advance.

Best regards,
Filip Ligac

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