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Version 2.x > New features > Help files in another format

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ta5ae - 9/30/2005 12:05:00 PM

Help files in another format

Is it possible to receive a copy of the User Guide 1.6 version help files, KenticoCMSUsersGuide.chm, (and 1.7 where possible), in another format rather than Compiled HTML help file format, CHM?

Although I personally find this format very useful, there appear to be restrictions for the use of this format within my user's computer settings making this format less desirable.


Guest	admin - 10/3/2005 5:51:57 PM Re: Help files in another format Hello, could you please write me what problem you have with opening the files? We currently know only about one issue that is caused by some Microsoft fix that doesn't allow you to open a CHM file downloaded from the Internet. Do you get any error? Thank you. Best Regards,

Member

ta5ae - 10/3/2005 6:15:05 PM

Re: Help files in another format

Sorry there is no problem with your CHM files per se.

It is the security settings and Microsoft fixes on our internal network which are to blame.

These are my issues:

Downloading CHM files is not allowed via Internet/intranet
Opening CHM files from a remote drive (Pages appear blank)

I can get around this by zipping up your CHM files and asking the user to save and view them from their C drive versus their documents folder (shared drive), but I am just trying to avoid confusion from less than savvy users.


Guest	admin - 10/3/2005 6:25:44 PM Re: Help files in another format Well, if you need to distribute the user's guide to your on-line users, you could recommend them using the on-line help that is available directly in the Kentico CMS Desk user interface. It can be opened by clicking on the green question marks. Please let me know if it works for you. Regards,


Member	ta5ae - 10/3/2005 10:55:33 PM Re: Help files in another format Hmm seem to have overlooked that option. I think that the online help should be enough for my users. Thanks.

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