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Version 6.x > Installation and deployment > Installation screen with no text - just form fields & buttons

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aezzell-gpworldwide - 4/6/2012 12:41:00 PM

Installation screen with no text - just form fields & buttons

I am trying to install Kentico 6.0 SP1 on a 64-bit Windows Server 2008 R2 machine under ASP.NET 4.0 (3.5 is not installed on this machine).

I have tried installing to the root, and I have tried installing to a virtual directory.

This is what happens when I get to the point of trying to set up the database:

User image

When I view the source, the text that's supposed to be coming from CMS_Install.resx is simply missing.

<td colspan="3"> 
	<label for="wzdInstaller_radCreateNew" id="wzdInstaller_lblDatabase" class="InstallGroupTitle UserServer"></label> 
	</td>

CMS_Install.resx is present, and I can edit the text that appears on the Back button and see that it changes when I refresh. So the page is accessing the resource file some of the time, but not always.

I have gone around & around with tech support about this and have uninstalled & reinstalled Kentico so many times that I have lost count.

I even tried filling in the text boxes based on the screen shots in the documentation, but that doesn't work because the top text box is disabled, even though the corresponding radio button is selected. This happens in multiple browsers across multiple machines.

Any ideas?

Kentico Support

kentico_jurajo - 4/6/2012 10:17:46 PM

RE:Installation screen with no text - just form fields & buttons

Hi,

I have never seen such an issue before.
Are you using any firewalls?
Just out of curiosity - have you tried installing .Net 3.5 on that machine and/or using aspnet_regiis -r command to re-register the .Net in the IIS?
What are the application pool settings? Including application pool identity - what are the disk permissions set for this account for the web project folder and its subfolders?

Best regards,
Juraj Ondrus

Member

aezzell-gpworldwide - 4/9/2012 12:29:27 PM

RE:Installation screen with no text - just form fields & buttons

We did install 3.5 on that machine and re-registered.

No help.

The app pool is 4.0 Integrated.

The same set-up runs on another server (Windows Server 2008, IIS 7.0, .NET 4.0, Integrated)

So I started thinking about the differences between the 2 servers. On the server where it wasn't working, I had modified the machine-level web.config file because we have 65+ sites that rely on some common settings.

I verified that the Kentico installation worked when I reverted to the original web.config file, so I made a list of all the changes between the original & modified files, and compared those to the settings in the Kentico web.config, looking for something that might be being over-ridden.

Turns out I was setting autoEventWireup to false in the machine-level web.config (for reasons that I'm sure made sense when I did it 4 years ago, but have faded away into the dim, dark reaches of my mind).

I set autoEventWireup to true in the Kentico web.config file, and now I can see the form.

Maybe this will help someone else somewhere along the way. (Or maybe you should think about explicitly setting it to true in your web.config if it really does need to be true.)

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