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popnutter - 3/23/2012 4:47:54 PM
   
Problem with Flash not showing in Firefox
I have an odd problem with the displaying of Flash files on one of my v5.5 R2 installs. It displays perfectly well in Internet Explorer but doesn't display in Firefox.

The code that is generated when inserting the file through the FCK editor is as follows:

<object classid="clsid:D27CDB6E-AE6D-11cf-96B8-444553540000" codebase="http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab#version=6,0,40,0" width="1024" height="144" >
<param name="movie" value="http://www.swifttgsolutions.com/Images-(1)/Swift-Site-FlashTemplate.aspx?ext=.swf" />
<param name="quality" value="high" />
<param name="play" value="true" />
<param name="loop" value="false" />
<param name="menu" value="false" />
<param name="scale" value="default" />
<!--[if !IE]> <-- >
<object type="application/x-shockwave-flash" data="http://www.swifttgsolutions.com/Images-(1)/Swift-Site-FlashTemplate.aspx?ext=.swf" width="1024" height="144" >
<param name="movie" value="http://www.swifttgsolutions.com/Images-(1)/Swift-Site-FlashTemplate.aspx?ext=.swf" />
<param name="quality" value="high" />
<param name="pluginurl" value="http://www.macromedia.com/go/getflashplayer">
<param name="play" value="true" />
<param name="loop" value="false" />
<param name="menu" value="false" />
<param name="scale" value="default" />
 
</object>
<!--> <![endif]-->

-----------------------------

I'm presuming that the issue is with the IE if statement, but the question is - what file do I need to change in order to make the flash file work in Firefox? I've had a look through and can't figure out where it is...

Thanks in advance :-)

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Kentico Support
Kentico Support
kentico_radekm - 3/24/2012 12:11:21 AM
   
RE:Problem with Flash not showing in Firefox
Hello.

Could you please try to apply the latest hotfix for your KCMS 5.5R2? There was a bug regarding Flash video inserted via FCKEditor. It was mainly in Chrome browser, but it can be related. Thank you.

Best Regards,
Radek Macalik

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popnutter - 3/24/2012 2:04:26 AM
   
RE:Problem with Flash not showing in Firefox
Hi Radek,

The reason I haven't already applied the hotfix to the install is that applying hotfixes is why I now have a virginal version of v5.5 R2 - I upgraded from v5 to v5.5 to v5.5 R2 to the latest hotfix for v5.5 R2 and ended up with an install that was completely broken.

The version I'm running is v5.5.3996 R2 and I really don't want to break the install by applying any more upgrades/hotfixes to it, so I'd rather just update the file responsible for the problem directly and leave the rest of it alone - it took me long enough to reach this point and I have no desire to go backwards!

If you could point me in the right direction, I would be most grateful :-)

Cheers, Steve

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Kentico Support
Kentico Support
kentico_jurajo - 3/24/2012 10:27:45 PM
   
RE:Problem with Flash not showing in Firefox
Hi,

There were also some changes in the source files and if you do not have the source code license, you won't be able to fix it.

Would it be possible for you to take a backup of your site, try the hotfix on it - if there are any issues, let us know, we will help you to fix them and then apply the hotfix to the current project so you will know what and how to do in case of any issues?

Or, upgrade to v6 is also a solution.

Best regards,
Juraj Ondrus