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bcassell-kovatch - 1/22/2014 9:47:15 AM
"The page is not fully loaded", and copy not visible
My apologies if I'm asking this in the wrong place.
I am using v5.5.3996 R2 to maintain one of our low-use sites and am running into the following problem.
When I am editing a page in Chrome Version 32.0.1700.76 I can see my WYSIWYG tool bar, but can not see any of the copy that I am editing. When I try to save or publish the page I get a "The page is not fully loaded, please wait until it loads" message regardless of how long the page has been up.
When I am editing the same page in Explorer Version 11.0.9600.16476 I can see the copy in HTML format, but do not have a WYSIWYG tool bar.
I've tried Java 7 and Java 6, as well as clearing cache and cookies and all manner of attempts to fix the problem.
It seems to be local to my machine as I can't duplicate the issue on any other machine here in our network, and my provider can not duplicate the issue.
I searched here and found a similar problem from 2011, but did not see where it was resolved.
Any help would be appreciated, keeping in mind I am a casual user of this CMS desk.

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Kentico Consulting
Kentico Consulting
Kentico_RichardS - 1/26/2014 4:00:40 AM
RE:"The page is not fully loaded", and copy not visible

Thank you for your message.

Like you said there has to be something wrong with your web browser as you cannot reproduce it on another pc. The IE 11 is not officially supported for Kentico and the newest Chrome version (or your particular instance) have those issues. Can you try installing older IE version? Such as IE 9 which should be supported?

Kind regards,
Richard Sustek