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Portal Engine Questions on portal engine and web parts.

Version 5.x > Portal Engine > change webpart zone

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Member	CJesus - 6/10/2010 12:39:01 PM change webpart zone I'm having trouble using the drag on my Kentico in design mode, my webparts can not be exchanged places with dragging the mouse. I updated my version 3.1 of Kentico up to 5.0 and already used all the existing hotfixs to use. I await a solution. Thank you.


Kentico Developer	kentico_ondrejv - 6/11/2010 3:42:05 AM RE:change webpart zone Hello, Have you experienced any issues during the upgrade process? Could you please try that in another browser? Alternatively, please try to disable your browser add-ons (if any). Do you use any custom Javascript files? If so, please try to disable them as well. Please let us know if it makes any change. Best regards Ondrej Vasil

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CJesus - 6/11/2010 7:04:38 AM

RE:change webpart zone

Hi,

Thanks for posting a video. I had no problem to upgrade the Kentico, I did everything as shown in steps. I tested the firerefox, internet explorer 7 and 8, but do not work at all in the drag webparts design mode. Disabilites I believe that the javascrits not interfere in anything. Would have more suggestions so I can test and try to make it work? Thank you.


Kentico Developer	kentico_ondrejv - 6/22/2010 3:25:08 AM RE:change webpart zone Hello, As I can see, you have valid support maintanance of your license, therefore I would kindly ask you to send us a support request to support@kentico.com with a link and an access to your site. We will need to inspect it futher. Thank you in advance Best regards Ondrej Vasil


Member	CJesus - 6/23/2010 12:04:32 PM RE:change webpart zone Thanks for the reply. I'll check with my boss if I create a login and passed the same email to the support of Kentico.

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