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Version 5.x > Portal Engine > Customization of E-Commerce e-mails

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snk1324 - 6/28/2011 7:54:57 AM

Customization of E-Commerce e-mails

I wanted to see if it is possible to customize the e-commerce e-mails so that I can have different messages for the following:

payment received
payment failed
order shipped

And I need a different one for the admin for each of these as well.

From what I can tell you send e-mails when the payment is received, and when the status changed, but I need to customize the message depending on the status. Is this possible? If so, how?

Thanks!

Kentico Support

kentico_jurajo - 7/3/2011 2:28:47 AM

RE:Customization of E-Commerce e-mails

Hi,

You can use, modify or add custom e-mail templates in the E-mail templates section in Site Manager -> Development.

Also, you can configure whether the notification should be sent when particular order status is reached (Order status configuration). You can also add custom status - shipped and send the notification for this status too.

In the e-mail templates, you can use macro expressions to customize the content of the e-mail.

Best regards,
Juraj Ondrus

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