Hello,
As it turns out, we don't provide such a support option by default. For a live meeting you would have to use our
consulting services.
You can of course try to illustrate your setup with screenshots, however direct access would be definitely the faster solution.
Once more I would suggest you to take a look at the setup on our sample sites (Sample Corporate site). There is a blog setup completely from scratch.
Best regards,
Boris Pocatko