Bug reports Found a bug? Post it here please.
Version 4.x > Bug reports > Unable to save page content in Firefox or Safari View modes: 
User avatar
Certified Developer v7
Certified  Developer v7
spengelly - 7/29/2009 10:53:31 AM
Unable to save page content in Firefox or Safari
Here is what is happening

Kentico: Version: 4.0 Build: 4.0.3492
.NET Version: 2.0
We are using the portal engine to build the site.
Browser: Firefox 3.0.12 (The same thing occurs in Safari 3.2.2 and Chrome
Note: Workflow/versioning has not been set up.

Steps taken:
- Login to CMS Desk with administrator login.
- Navigate to a page I want to edit via the content tree. The page has an editable text webpart with the properties configured like this: editable region type: HTML Editor; HTML editor toolbar location: Shared toolbar. All other properties are default values.
- I then try to add/edit content in the editable region.
- Click save button (just under the page tab).
- The FCKEditor disappears from the browser window and the content is not saved.

After I experienced this behavior, I applied Hotfix 4.0.12 to see if that corrected the problem. It did not.

Has anyone else experienced this issue? Feedback/guidance/help would be much appreciated.


User avatar
Kentico Developer
Kentico Developer
kentico_helenag - 8/3/2009 7:05:28 AM
RE:Unable to save page content in Firefox or Safari
We are solving this issue via e-mail but for others:

It may occur if there is a "cmsgetdoc“ path string in <location> section of your web.config. When we created a folder called "cmsgetdoc“ and disable the anonymous access especially for this folder it worked correctly.

Best regards,
Helena Grulichova

User avatar
Certified Developer 8
Certified Developer 8
ashish.narnoli12-gmail - 3/13/2013 1:22:55 AM
RE:Unable to Save page content
I am facing same issue as i am unable to save the page content.
What to do to resolve this?

Thanks in advance :)

User avatar
Kentico Support
Kentico Support
kentico_radekm - 3/13/2013 2:40:57 AM
RE:Unable to Save page content

I have replied your second thread. Also check what Helena suggested, please.

Best Regards,
Radek Macalik