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seanbun-hotmail - 11/20/2008 9:25:27 PM
   
Missing CAPTCHA image
I have been working on Kentico v3.0 and tried to add a "Security code" field in a bizform. The CAPTCHA image does not show up on the page but a "red cross".

When I open the "/CMSPages/CaptchaImage.aspx" page, it gave me the error message below:

XML Parsing Error: no element found.

Please advise.

Cheers,
Matt

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kentico_jurajo - 11/21/2008 2:54:21 AM
   
RE:Missing CAPTCHA image
Hi,

Could you please check your project folder in the CAPTCHAImage.aspx file exists?
What is you version of Kentico CMS?
Are you using any caching options?

Could you please try to display it in another browser to see if the problem will occur?

Thank you in advance for additional information.

Best Regards,
Juraj Ondrus

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seanbun-hotmail - 11/21/2008 4:47:32 AM
   
RE:Missing CAPTCHA image
1. File exists in the folder.
2. Kentico CMS Version : 3.0
3. Tried IE and FF and got same results.
4. No Caching option turned on.

Thanks,
Matt

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kentico_jurajo - 11/24/2008 3:15:00 AM
   
RE:Missing CAPTCHA image
Hi Mark,

This is very strange. I was not able to reproduce your issue. Could you please send us link where we can see the problem? Or, is it is possible, could you please send to support@kentico.com message with access credentials to your CMS so we can check it?

Thank you in advance.

Best Regards,
Juraj Ondrus

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sashi1977-hotmail - 2/2/2009 2:12:16 AM
   
RE:Missing CAPTCHA image
Hi,

I too have been experiencing a similar problem as described above.

The CAPTCHA appears and works fine on non-IE browsers, but I get the "Image not found" error on IE browsers.

I'm using Kentico v 3.1a.

I'm testing on my localhost, so is there some way I can troubleshoot this problem?

Thanks,
-sash

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kentico_jurajo - 2/2/2009 6:40:55 AM
   
RE:Missing CAPTCHA image
Hi,

Are you using the bizform as a web part or as an inline control? There is a problem with the life cycle of these two elements. Could you please try to use the bizform as a web part?

Best Regards,
Juraj Ondrus

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richard.pendergast-notatallstrange - 4/14/2009 11:52:57 PM
   
RE:Missing CAPTCHA image
I have just found the underlying issue here (I work with Matt - seanbun@hotmail.com) and thought I'd post to ease your mind...

It turns out that way back when we began using Kentico we experienced issues with the Captcha functionality (before my time) and implemented our own using a 3rd party provider. This integration involved the addition of a HTTPHandler listening for CaptchaImage.aspx I found it in the web.config this morning.

After removing the handler everything once again works like a charm.

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efusien - 10/20/2010 4:24:35 PM
   
RE:Missing CAPTCHA image
Hello,

I'm using Kentico v5.5.3912 and I have the same problem : the captcha image is broken.

I can't find the CaptchaImage.aspx file.
/CMSPages/Dialogs/CaptchaImage.aspx : not found.

Where can I get this file ?
Why this file doesn't exist for me ?

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efusien - 10/21/2010 8:51:08 AM
   
RE:Missing CAPTCHA image
Ok,

The CMSPages\Dialogs folder didn't exists in my solution.

I just get it from the Trial version, downloaded on www.kentico.com.

Since, all works fine.