For more than 20 years, Multimedia Polska is one of the biggest service providers in the Polish telecommunications market, offering digital TV, broadband wired and wireless internet, as well as landline and mobile phone services, insurance products, household CCTV solutions, and energy services - electricity and natural gas. Utilizing Kentico EMS features, the new website configures and tailors the offer to customers’ needs and passes it on to the Multimedia call center with a request for contact. Products are presented using fully customizable tables, and the cart, allowing for the addition and selection of additional services, is built automatically. The Customer Zone contains all the information that may be useful for the portal’s user. Among the information found there, one can find details on how to contact the helpline, a contact form, as well as the Customer Service Center search function, which works with Google Maps.