Good presentation. I particularly like and agree with The idea that the first step in a successful strategy is to understand the customer's journey. I also like the ROI stats from Forrester on "Mature Multichannel Marketers". The idea of "short term gains towards long term vision" is extremely important too.
One question. Are all of the "What Kentico CMS 7 offers" included in the base software or in the EMS version?