Hi,
I'm very sorry to hear that but please read the note at the top:
The forums are currently intended for Kentico community. Although we monitor them time to time, we cannot guarantee a timely response. If you need a help with Kentico CMS, please feel free to send your message to support@kentico.com.
We are answering a tickets (e-mails) in
24-hours period, Forums have lower priority and response time depends also on the actual tickets queue. Please take on mind that Forums are free and unfortunately no response-time is guaranted.
Best regards,
Martin Danko