Forums (Obsolete)

Member

esolutions - 5/1/2013 9:33:40 PM

Error processing page

Hi,
We're getting the following error when viewing the page template in Site Manager in design view. However, the page displays in CMS Desk with no issue and displays in the browser with no issue. A custom control was added to the page template (not the master template). Any ideas?

[Exception: There was an error processing the page. The error can be caused by the configuration of some component on the master page. Check the master page configuration or see event log for more details. Original message: Object reference not set to an instance of an object.]
   CMS.UIControls.PortalPage.OnError(EventArgs e) +408
   System.Web.UI.Page.HandleError(Exception e) +182
   System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint) +11440550
   System.Web.UI.Page.ProcessRequest(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint) +11440078
   System.Web.UI.Page.ProcessRequest() +269
   System.Web.UI.Page.ProcessRequest(HttpContext context) +167
   ASP.cmsmodules_portalengine_ui_pagetemplates_pagetemplate_design_aspx.ProcessRequest(HttpContext context) in c:\Windows\Microsoft.NET\Framework64\v4.0.30319\Temporary ASP.NET Files\root\57e2ef6f\22d954ef\App_Web_q3vewaxo.36.cs:0
   System.Web.CallHandlerExecutionStep.System.Web.HttpApplication.IExecutionStep.Execute() +625
   System.Web.HttpApplication.ExecuteStep(IExecutionStep step, Boolean& completedSynchronously) +270

Kentico Support

kentico_radekm - 5/1/2013 10:27:47 PM

RE:Error processing page

Hello.

Could you please navigate to the Site Manager / Administration / Event log section and see related error log? Does it provide more details about the problem? If you see any related log there, please copy it here.

Also, do you face the same issue if your remove your custom form control from given template?

Thank you.

Best Regards,
Radek Macalik

Member

esolutions - 5/1/2013 10:50:34 PM

RE:Error processing page

Hi,
I did got the event log and there were no errors present. I did check the event viewer on the server but it did not yield any different information than what was displayed in the design view.
When I removed the control the error did go away. I'm just confused as to why it's referring to the master page when it's a page template. Have you seen this type of error? And if so can you perhaps provide some direction as to what the issue might be? It must be the control since the error goes away when it is removed but not too sure what it could be.
And I'm wondering if you know why the error appears in site manager but not cms desk or viewing the live site.
Thanks!


Kentico Support	kentico_radekm - 5/6/2013 7:42:41 AM RE:Error processing page Hello. It is hard to say what exactly is wrong without having your custom control. As obviously the problem is directly connected to this custom control. If you could send it to support@kentico.com and refer to this forum thread, I will take a look and try to find out what is wrong. Thank you. Best Regards, Radek Macalik


Member	annaharris170-gmail - 5/3/2013 7:59:17 AM RE:Error processing page Whether this template is supported by the CMS ?


Member	ctina885-yahoo - 5/4/2013 3:40:44 AM RE:Error processing page navigate to the Site Manager / Administration / Event log section _________________________ RS Gold\|Cheap D3 Items\|GW2 Gold