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Member

kj.S1ngh - 4/23/2013 6:20:02 AM

Broken Images on fresh install

Hi Guys,

I am having issue with broken Image links across the kentico intranet site.

The site has been setup in locally in IIS 7 and in visual studio > Property pages > Start Options > Use Custom Server > My URL.

I have searched across the forum for a possible answer but not been able to find an answer to my solution.

Can somebody please advice?


Kentico Support	kentico_radekm - 4/23/2013 6:26:00 AM RE:Broken Images on fresh install Hello. As the first step, could you please check your disk permissions to be sure the application has Read permissions for images? Please refer to http://devnet.kentico.com/docs/devguide/disk_permissions_problems.htm Best Regards, Radek Macalik


Member	kj.S1ngh - 4/23/2013 6:38:49 AM RE:Broken Images on fresh install Thanks Radek for the prompt reply. I have checked disk permissions and they are fine. If I upload a new image and link it on a page, it shows up on the front end no problem. Thanks


Kentico Support	kentico_radekm - 4/23/2013 6:48:13 AM RE:Broken Images on fresh install Hello. Thank you for clarification. Which exact image is broken? Can you post here some screenshot, so I can see where exactly the given image stored is? Can you also post here URL for this image as rendered on your page? Thank you. Best Regards, Radek Macalik

Member

kj.S1ngh - 4/23/2013 6:54:40 AM

RE:Broken Images on fresh install

Hi Radek,

Almost all the default images which were in the Intranet site.

Please see attached a screenshot of the home page. User image

On inspecting the links in browser, here is an example (Jennifer on the right hand side):

<img id="p_lt_ctl07_pageplaceholder_p_lt_ctl04_IntranetPortal_EditableImage_ucEditableImage_imgImage" title="Jennifer Wilson" src="/getfile/a72aa3d2-6a8a-430f-b111-109d4c802dd6/jenniferw_photo.aspx?width=197&height=197" alt="Jennifer Wilson" style="height:197px;width:197px;">

Thanks

Kentico Legend

Brenden Kehren - 4/23/2013 8:59:32 AM

RE:Broken Images on fresh install

When you installed your site, did you go into the file system and delete any top level folders? The Media Library stores images in <site root>/<SiteName>/Files (or media library name). If those folders/files are missing then this would explain the problem. If the images were stored in the content tree, I believe they are stored in the CMSFiles folder.