Old Forums
Search:
Installation and deployment
Version 7.x > Installation and deployment > Global Administrator is locked View modes: 
User avatar
Member
Member
beau.cowan-rrpartners - 4/27/2013 12:26:31 PM
   
Global Administrator is locked
I've been trying to figure out how to unlock the administrator to a site that we are developing. A few other people in the office tried to access the CMS and didn't put in the right password, locking it.

So, i'm trying to figure out how to unlock it and haven't found any results through the forums or any other google searches so far. If anyone can help, it would be much appreciated

User avatar
Certified Developer 13
Certified Developer 13
kentico-jx2tech - 4/27/2013 12:56:10 PM
   
RE:Global Administrator is locked
if you can get to the database, you can modify the administrator record in the CMS_User table.

User avatar
Member
Member
beau.cowan-rrpartners - 4/27/2013 1:13:00 PM
   
RE:Global Administrator is locked
I have actually been looking at that trying to figure out which fields needed to be altered. Thank you for pointing me to the right table, I got it resolved now.

User avatar
Member
Member
vasu - 7/6/2013 11:08:48 AM
   
RE:Global Administrator is locked
Hi,

Using below query to unlock Global Administrator from Database:

UPDATE CMS_User set UserEnabled=1 WHERE UserID=<UserID>


Best Regards
vasu
Top