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lawrence.wu-bluearcgroup - 9/16/2013 3:11:58 AM
   
Waiting for installer service to become free...
When I install and uninstall the Kentico CMS, it told me

Installation failed.

Copying files failed.
Source directory C:\Program Files (x86)\KenticoCMS\7.0\WebInstaller\Web does not exist.
Copying files to D:\KenticoCMS7
Preparing web project installation...
Waiting for installer service to become free...

what's up?

Thanks

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kentico_sandroj - 9/16/2013 1:12:10 PM
   
RE:Waiting for installer service to become free...
Hello,

Did you run the installer under the administrator account? Also, have you checked the disk permissions? Would it be possible to try the classic installer?

Best Regards,
Sandro

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cgomezr-e-novat - 11/10/2013 9:04:19 PM
   
RE:Waiting for installer service to become free...
I am having the same problem... Windows 7 Pro, SQLServer Express, IIS is up and running. The installer was run as administrator.
The log shows only these records:

[2013-11-10 21:03:36] Waiting for installer service to become free...
[2013-11-10 21:03:36] Kentico CMS program files are being installed...
[2013-11-10 21:03:49] Kentico CMS program files installation failed.
[2013-11-10 21:03:49] Installation failed.

It looks that the problem is the copy of files in a directory that the log is not specifying.

Any idea?

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kentico_sandroj - 11/11/2013 5:17:00 PM
   
RE:Waiting for installer service to become free...
Hello,

Which version of .NET and VS was selected during the web installer?
Is the .Net feature allowed in your IIS? (Add or removes programs -> Turn on/off windows features and the your IIS settings)
Have you tried using aspnet_regiis.exe tool to register .Net with your IIS?

What I would recommend is probably to check the system requirements, try to create some dummy asp.net page and try to run it on your IIS, as well as installing Kentico from scratch after you have checked the previous items.

Best Regards,
Sandro

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cgomezr-e-novat - 11/11/2013 6:45:42 PM
   
RE:Waiting for installer service to become free...
Hello Sandro. Thanks for your reply.

Finally I got the Classic installer and it installed fine.

I think I have problems with my environment. I installed first WebMatrix because I use Umbraco. Then I installed Visual Studio 2013 for Web. Both of them uses IIS Express and was working fine. Then I wanted to install Kentico, but I wanted it in a IIS full, so I added the IIS Windows components. When I tried to install Kentico, it was showing again and again the error mentioned above. By my own, i made the dummy asp.net page, and it was not working at all... even the plain HTML pages were not being served. I changed ports, stopped and restarted again the IIS Service, and finally I gave up when was able to download the classic installer for Kentico 7.

What was funny is that after installed, it didn't worked using the IIS full. So, I opened the kentico solution in Visual Studio 2013 and started it to use IIS Express in the random port that it assigns automatically and voila... after a couple of adjustments (.NET framework version and a key in the app settings in Web.Config) it started to work nicely, created the database and it was up and running as expected.

But the IIS isn't working yet... everyting delivers empty response, but when invoking the Kentico Default.aspx page, it shows a 500 error. So I am kinda confused, because it is actually doing something, but the log is not recording any entry.

Any idea about what could it be happening?

Thanks again.

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kentico_sandroj - 11/14/2013 2:57:54 PM
   
RE:Waiting for installer service to become free...
Hello,

A number of issues could cause this behavior but it sounds like .NET is not registered with the IIS. Are you familiar with the aspnet_regiis.exe tool? It may help to look into it a little bit and try to run it, by the sound of it that seems to be the issue. The key is to select the correct framework/NET version under C:\Windows\Microsoft.NET\~

Please let me know if you have any questions or updates.

Best Regards,
Sandro

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cgomezr-e-novat - 11/14/2013 8:03:33 PM
   
RE:Waiting for installer service to become free...
Hello Sandro.

You were right, after running aspnet_regiis.exe, the bad kentico setup at least showed .net errors trying to connect to the SQLServer.

Tried to set up Kentico from scratch again, and showed the same problem (file copy failed).

I think I will keep trying... it looks that the solutoin is close.

I appreciate your help very much.

Regards!!!

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kentico_sandroj - 11/20/2013 12:30:07 PM
   
RE:Waiting for installer service to become free...
You're very welcome, I am glad it is coming along. If you need any additional help please let us know. Workarounds for most ASP.NET issues such as the SQL error can be found on popular search engines but if we can help clarify anything please do not hesitate to ask.

Best Regards,
Sandro