Portal Engine Questions on portal engine and web parts.
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Guest
Big Q - 10/19/2012 11:40:14 PM
   
Cannot remove web parts
Hi,

I'm having trouble with removing web parts. In Edit/Design tab, when I drag a web part to recycle bin or select them then click Remove, it does pop up a confirmation dialog asking me whether to delete it, but after I click OK, nothing happens, the page doesn't reload (normally it should), and when I reload the page, the web part that I wanted to delete are still there.

I think some wrongly configured object or setting might cause this, but I don't know which. Can you suggest what can cause this problem?

Thanks in advance!

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Kentico Support
Kentico Support
kentico_jurajo - 10/21/2012 1:10:44 AM
   
RE:Cannot remove web parts
Hi,

What is the exact CMS version you are using? Which browser do you use?
Are you able to reproduce the issue in other browsers too?
Also, please check the Site Manager -> Administation -> Event log for any related errors.

Best regards,
Juraj Ondrus

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Guest
Big Q - 10/22/2012 9:17:05 AM
   
RE:Cannot remove web parts
Thanks for replying. I'm using KenticoCMS 7, and it happened in all browsers, but i see no errors in Event log. Even if you export the site and import it to another machine, it will still happens.
But anyway, now that issue is gone, and I have no idea why. I will get back here if it appears again.
Thanks!