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vivek-iconics - 12/7/2012 9:23:00 AM
   
Smart Search Error
Hi ,

I am trying to use the smart search module for my website and the page just loads and loads and gives me a time out error. Can someone please help me in how to resolve the issue:

Here is the Event Log Detail:
EventID: 1027

EventType: E

EventTime: 12/7/2012 9:03:15 AM

Source: Application_Error

EventCode: EXCEPTION

UserID: 53

UserName: administrator

IPAddress: 127.0.0.1

EventDescription: Message: Request timed out.
Stack Trace:

Site: Portal

EventUrl: /KenticoCMS7_2/CMSModules/SmartSearch/SearchIndex_General.aspx?indexId=10

EventMachineName: VIVEK-WIN7

EventUserAgent: Mozilla/5.0 (Windows NT 6.1; WOW64) AppleWebKit/537.11 (KHTML, like Gecko) Chrome/23.0.1271.95 Safari/537.11

EventUrlReferrer: http://127.0.0.1/KenticoCMS7_2/CMSModules/SmartSearch/SearchIndex_General.aspx?indexId=10

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kentico_radekm - 12/10/2012 12:32:06 AM
   
RE:Smart Search Error
Hello.

Can you guess what particular action raises this error? E.g. rebuilding of a smart search index?

Could you please check for following setting in your web.config file, eventually try to set it to following (or higher) value:
<httpRuntime maxRequestLength="10000" executionTimeout="900"/>

(http://msdn.microsoft.com/en-us/library/e1f13641.aspx)

Could you please also increase you connection string timeout?
<add name="CMSConnectionString" connectionString="Persist Security Info=False;database=;server=;user id=;password=;Current Language=English;Connection Timeout=240;"/>

Best Regards,
Radek Macalik

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vivek-iconics - 12/13/2012 5:35:01 PM
   
RE:Smart Search Error
Hi Radek,

The issue is resolved now . There was a index which was a heavy index which required a rebuild and I dint noticed that. As soon as I removed that ( because I dint needed that) all the process started working pretty fast. Thanks for the help though.

Regards,
Vivek