Hello,

I've recently installed the Kentico 7 Intranet, so far everything is running pretty smoothly, except some problems with the smart search. It appears that the smart search is attempting to delete a file and failing, and in doing so locking itself out.

If I manually tell an index to rebuilt, it appears to be able to. But it seems to get stuck on specific tasks for single files and repeats them over and over until they're locked, then still continues to run.

So far I've double checked the permissions on the smart search folder to allow all actions for network service, as well as renaming some of the smart search indexes to cause them to recreate the folders, then the problem just occurred with the new indexes.

The delete denied error:
EventDescription: Message: Access to the path 'E:\inetpub\wwwroot\intranet\App_Data\CMSModules\SmartSearch\default_department_dc154155-8a31-438e-8650-fbc03acbffd5\segments_n' is denied.
Stack Trace:
at System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath)
at System.IO.File.Delete(String path)
at Lucene.Net.Store.FSDirectory.DeleteFile(String name)
at Lucene.Net.Index.IndexFileDeleter.DeleteFile(String file)
at Lucene.Net.Index.IndexFileDeleter.DeleteFiles(ArrayList files)

The lock-out error:
EventDescription: Message: Lock obtain timed out: SimpleFSLock@E:\inetpub\wwwroot\intranet\App_Data\CMSModules\SmartSearch\default_department_dc154155-8a31-438e-8650-fbc03acbffd5\write.lock
Stack Trace:
at Lucene.Net.Store.Lock.Obtain(Int64 lockWaitTimeout)
at Lucene.Net.Index.IndexWriter.Init(Directory d, Analyzer a, Boolean create, Boolean closeDir)
at Lucene.Net.Index.IndexWriter.Init(String path, Analyzer a, Boolean create)

Please let me know if you need any additional information.

Thank you.