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Version 7.x > Portal Engine > [UniGird]: Error during reloading data View modes: 
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esolutions - 6/25/2013 2:53:52 PM
   
[UniGird]: Error during reloading data
Hi,

I'm getting an error stating "[UniGrid]: Error during reloading data" when going to CMS Desk > Tools > Events. There is nothing in the event log with more information as to what this. Any idea what this is?

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kentico_sandroj - 6/25/2013 4:13:58 PM
   
RE:[UniGird]: Error during reloading data
Hello,

This error was caused by a known bug which was corrected in hotfix #32 - are you on an older hotfix? If so, applying a newer version will resolve the issue. Please let us know if you are already on a newer hotfix and we will look into other possibilities.

Thanks,
Sandro

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esolutions - 6/25/2013 4:15:36 PM
   
RE:[UniGird]: Error during reloading data
We're on hot fix 41. These are cumulative correct?

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kentico_sandroj - 6/25/2013 5:05:02 PM
   
RE:[UniGird]: Error during reloading data
Hello,

Yes, that is correct; it also means this issue is caused by something other than a bug. Would it be possible to post a screenshot of the error?

Also, have you modified the following file: ~/CMSModules/EventManager/Tools/Events_List?

Additionally, could you please access that page then check the Site Manager > Administration > Event Log again? If possible, please send us a screen shot of that page as well.

Can you think of any custom code that could be tied into this? Do you know when this issue first started occurring?

Regards,
Sandro
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esolutions - 6/26/2013 3:05:22 PM
   
RE:[UniGird]: Error during reloading data
A screenshot has been posted here:
http://training.celero.ca/ToolsEvents-error.jpg
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kentico_sandroj - 7/1/2013 12:15:14 PM
   
RE:[UniGird]: Error during reloading data
Hello,

We appreciate your taking the time to post a screen shot. Would it be possible to check on the other questions we had:

Also, have you modified the following file: ~/CMSModules/EventManager/Tools/Events_List?

Additionally, could you please access that page then check the Site Manager > Administration > Event Log again? If possible, please send us a screen shot of that page as well.

Can you think of any custom code that could be tied into this? Do you know when this issue first started occurring?


If the site is available online, would you like us to access it and investigate? In that case, please send an e-mail to support@kentico.com

Regards,
Sandro

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