kentico_zdenekc
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9/1/2013 1:31:04 PM
RE:Reset Password Errors
Hi,
That's strange...we haven't received reports about such behavior yet. The first error may appear, but not immediatelly after generating the password reset link... The request identifier not found error could be related to expiration, but hash validation failed suggests another cause can be behind this.
There were no such bugs found, so the only way to find out will be to further analyze your site configuration and settings, URL processing, event log details, etc. Would it be possible to send us those details via email?
Thank you in advance for your cooperation and response.
Regards, Zdenek
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