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Version 6.x > Installation and deployment > Unable to use Kentico 6.0 due to license limitation

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michielvoo - 12/15/2011 7:45:07 AM

Unable to use Kentico 6.0 due to license limitation

I had installed Kentico 6.0 and had created a second administrator account. I have removed the one-month trial license (expired) and I have added the non-expiring free license. But now I can no longer use the Corporate Site template due to a license limit. I have checked the event log, and the source of the warning is GlobalAdministrators.

I think this means I have too much administrator users, is that correct?

When I try to remove the second administrator account I get the same license limit warning though.

Can I execute a stored procedure to remove the extra administrator account?


Member	michielvoo - 12/15/2011 7:53:32 AM RE:Unable to use Kentico 6.0 due to license limitation By the way, this is the error I get when I try to delete the administrator: Requested action was canceled due to nonfulfillment of some license limit. Please check event log to get more details. Why does deleting a user require a license?

Kentico Developer

kentico_ivanat - 12/15/2011 7:57:10 AM

RE:Unable to use Kentico 6.0 due to license limitation

Hi,

yes, the free license has this limitation - only one administrator can be created in the system. But I think that Corporate Site will not run with a free edition.

If you need a license for development or testing, please send an e-mail to support@kentico.com and we will generate you a temporary license.

Best regards,
Ivana Tomanickova


Member	michielvoo - 12/15/2011 8:25:42 AM RE:Unable to use Kentico 6.0 due to license limitation Yes, I get that. But... why do I need a license to delete users?


Kentico Developer	kentico_ivanat - 12/22/2011 7:04:49 AM RE:Unable to use Kentico 6.0 due to license limitation Hi, I tried to reproduce the issue, but I was able to to delete administrator user even with the free license (tested with hotfix 7). Could you please check the event log if there is not some detailed error message? Thank you. Best regards, Ivana Tomanickova

Member

jasonericsmith-yahoo - 3/28/2013 4:55:11 PM

RE:Unable to use Kentico 6.0 due to license limitation

Ivana,
We are running into the same problem with K 6.0 on the license limitation issue. I dont believe we have set any other global admin and now onlyu have one site in the CMS and need to do some changes with it. The CMS is locking us out. Can you reach us with a solution to reset the admin accounts to allow for only one admin and delete any that are conflicting.
Thank you,
Rich - skype: rich.breton

Member

kentico_edwardh - 3/28/2013 5:22:36 PM

RE:Unable to use Kentico 6.0 due to license limitation

Hello Rich,

If you are locked out of the CMS Desk, you would need to access the database direclty and set the CMS_User.UserIsGlobalAdministrator column to "0" for the given user you want to remove this permission from. Any user that has this column set to "1" is counted as a Global Admin.

Best Regards,
Edward Hillard

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