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ara-conquernext - 10/29/2011 8:56:24 PM
   
Not answered Monthly subscription Bronze/Silver/Gold etc.
What options is there to have a monthly billing setup for services that are charged on different levels?

For example

Bronze $10/Month
Silver $20/Month
Gold $30/Month

Thanks

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gvilas - 10/30/2011 4:29:54 AM
   
RE:Not answered Monthly subscription Bronze/Silver/Gold etc.
Hi, can you elaborate a little more? do you want to assign a list of services to a particular paid membership?

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Ara - 10/30/2011 11:54:15 AM
   
RE:Not answered Monthly subscription Bronze/Silver/Gold etc.
Correct:

For example we have a Product/Service called ABC, there will be 3 different levels available.

ABC - Silver for $10/month (for example they only get email support for product ABC)
ABC - Bronze for $20/month (for example they get email & phone support for product ABC)
ABC - Gold for $30/month (for example they get email, phone & on-site support for product ABC)

A member can purchase/subscribe to a membership for product/service ABC in any particular level, but only one level at any given time. They should be able to downgrade or upgrade levels if they need to (if the pricing can be pro-rated for the remaining month when changed that would be even better).


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Kentico Support
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kentico_jurajo - 10/31/2011 4:35:49 AM
   
RE:Not answered Monthly subscription Bronze/Silver/Gold etc.
Hi,

Could you please check the membership product type to see whether it will fit your needs or not?

Best regards,
Juraj Ondrus

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Ara - 10/31/2011 1:44:45 PM
   
RE:Not answered Monthly subscription Bronze/Silver/Gold etc.
Hi Juraj,
the membership product may work but we need the following requirements.

1. the option to auto-renew when it ends without user member or administrator intervention.
2. how would we handle downgrading/upgrading a membership?

Thanks

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Kentico Support
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kentico_jurajo - 11/1/2011 12:27:11 AM
   
RE:Not answered Monthly subscription Bronze/Silver/Gold etc.
Hi,

1. For this you will need to develop custom functionality to store the cred card details - Kentico CMS is not storing any information like this and due to security it is up to you to implement this to allow automatic charges.

2. You mean during the membership or just if their membership is about to expire? The user can still purchase to upper or lower level of your membership anytime. I am not sure how exactly you want the behavior to be.

Best regards,
Juraj Ondrus