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Version 6.x > Portal Engine > Description field is not displaying while addin the product... View modes: 
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sansugoi_sayounara-hotmail - 12/5/2011 6:51:37 AM
   
Description field is not displaying while addin the product...
Hi all,

When we try to add a new product the description field is not visible, only the field caption description, is displaying not the input box, can anyone help me in what could be the reason behind this.. so that I can solve it.. please guide me..


Thanks
Sasngugoi

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Kentico Legend
Kentico Legend
Brenden Kehren - 12/5/2011 11:22:42 PM
   
RE:Description field is not displaying while addin the product...
Are you working as an Admin on the site, if not, you might have to check to see which roles you are in. The UI has a lot of customization you can add based on roles and the WISIWYG editor has a lot of custom UI properties as well. I believe setting visibility is one of them. If that's not the case, then it could be a number of other things like missing a .dll or problems with your browser, conflicting add-ins on your browser, etc.

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Kentico Legend
Kentico Legend
Brenden Kehren - 12/5/2011 11:22:44 PM
   
RE:Description field is not displaying while addin the product...
Are you working as an Admin on the site, if not, you might have to check to see which roles you are in. The UI has a lot of customization you can add based on roles and the WISIWYG editor has a lot of custom UI properties as well. I believe setting visibility is one of them. If that's not the case, then it could be a number of other things like missing a .dll or problems with your browser, conflicting add-ins on your browser, etc.

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Kentico Support
Kentico Support
kentico_radekm - 12/6/2011 1:04:15 AM
   
RE:Description field is not displaying while addin the product...
Hello.

Could you please navigate to Site Manager / Development / Document types / edit given document type / Form tab and let me know if custom layout is used? If so, please make sure that it contains $$input:<columnCodeName>$$ macro. Or you can click “Generate table layout” and generate new one. Thank you.

Best Regards,
Radek Macalik