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Version 6.x > Portal Engine > Crash when selecting media file

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robert-tailor.co - 8/19/2012 5:40:01 PM

Crash when selecting media file

Hi,

I've set up a custome document type with some custom fields. One of these fields is a selector for files from the Media library.

On the document page itself, when I click to choose a file form the Media Library, my browser tab (Chrome) crashes. I get the "Aww, snap!" error page. It happens every time I select a media library file.

I am using Chrome v21.0.1180.79 m on Windows x64.

It doesn't appear to happen in any other browser.

What could be the problem here, and how can I resolve it?

Thanks!


Kentico Support	kentico_jurajo - 8/20/2012 1:00:40 AM RE:Crash when selecting media file Hi, This issue is already discussed in our FAQs section. Unfortunately, we have not found solution to this yet. Best regards, Juraj Ondrus.


Certified Developer v6	kmurphy-wakefly - 9/12/2013 2:24:39 PM RE:Crash when selecting media file Over a year later and this is still happening to me and my clients. Can we get this looked at please?

Member

kentico_sandroj - 9/12/2013 3:09:11 PM

RE:Crash when selecting media file

Hello,

Are you still using version 6? If so, which hotfix is it running?

I have just tested this issue in 6.0.58 (SP1) and Chrome 29.0.1547.66 m and I was able to use the Media Library Selector without any issues. Are you able to reproduce the original issue? If so, what can we do in order to reproduce it in our end?

Regards,
Sandro

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