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andy-procaresoftware - 10/8/2012 4:28:50 PM
   
Site intermittenly hangs 2-3 times daily
We have a site we are looking to deploy that is on our development server. It seems to hang and error out frequently. Can you tell me some remdies to try based on the stack trace below?

Stack Trace:

[IndexOutOfRangeException: Index was outside the bounds of the array.]
System.Array.InternalGetReference(Void* elemRef, Int32 rank, Int32* pIndices) +0
System.Array.SetValue(Object value, Int32 index) +59
System.Collections.Hashtable.CopyKeys(Array array, Int32 arrayIndex) +85
System.Collections.KeyCollection.CopyTo(Array array, Int32 arrayIndex) +78
CMS.CMSHelper.SessionManager.GetUsersWhereCondition(String location, String siteName, Boolean includeHidden, Boolean includeKicked) +1090
CMS.CMSHelper.SessionManager.GetOnlineUsers(String where, String orderBy, Int32 topN, String columns, String location, String siteName, Boolean includeHidden, Boolean includeKicked) +173
CMSWebParts_Membership_Users_OnlineUsers.SetupControl() +466
CMSWebParts_Membership_Users_OnlineUsers.OnPreRender(EventArgs e) +20
System.Web.UI.Control.PreRenderRecursiveInternal() +80
System.Web.UI.Control.PreRenderRecursiveInternal() +171
System.Web.UI.Control.PreRenderRecursiveInternal() +171
System.Web.UI.Control.PreRenderRecursiveInternal() +171
System.Web.UI.Control.PreRenderRecursiveInternal() +171
System.Web.UI.Control.PreRenderRecursiveInternal() +171
System.Web.UI.Control.PreRenderRecursiveInternal() +171
System.Web.UI.Control.PreRenderRecursiveInternal() +171
System.Web.UI.Control.PreRenderRecursiveInternal() +171
System.Web.UI.Control.PreRenderRecursiveInternal() +171
System.Web.UI.Control.PreRenderRecursiveInternal() +171
System.Web.UI.Control.PreRenderRecursiveInternal() +171
System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint) +842

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Kentico Support
Kentico Support
kentico_radekm - 10/10/2012 6:12:56 AM
   
RE:Site intermittenly hangs 2-3 times daily
Hello.

Is this issue related to some particular page/document on your site, or in the UI? Can you see any related log in the Site Manager / Administration / Event log section? Thank you.

Best Regards,
Radek Macalik