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shelley.ford-celero - 10/29/2012 2:52:59 PM
   
Unable to add subscribers for Newsletters
Hi, We have a newsletter set up and have found that when I go to CMSDesk > Administration > Users > Subscriptions, then when I click the "Add newsletters" button, select a newsletter it doesn't appear in the Newsletter subscriptions list. This is an issue IF there are already one or more newsletters in the list.

If a user has NO newsletters in the Newsletter subscriptions list, I can add one or more newsletters to their subscription. Once newsletters have been added I find when I go back and try and add additional newsletters to the subscription the don't appear in the list.

So say suzyL has no newsletters in her Newsletters subscription list. There are ten different newsletters available. I add 5 different newsletters to her subscription list. Later on I find out I have to add a 6th newsletter to her list. When I go back in here, click the Add newsletters button, select the newsletter, click OK, the window closes but the 6th newsletter doesn't appear in the list.

Is this a bug or by design? We found a work around but I've had clients asking about it.

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kentico_jurajo - 10/31/2012 2:52:09 AM
   
RE:Unable to add subscribers for Newsletters
Hi,

What is the exact version of Kentico CMS you are using?
Does this happen in every browser?

I tested it using Chrome and Kentico 6.0.54 and it is working just fine.

Are you able to reproduce it on other computers too?
Are there any errors in the event log or any javascript errors in the browser?

Best regards,
Juraj Ondrus

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shelley.ford-celero - 11/5/2012 10:50:38 AM
   
RE:Unable to add subscribers for Newsletters
I'm using 6.0.23 (SP1).
It works in IE 9 but not IE 8 which is the browser most of our clients are using.
We've tested it on Windows 7.
No errors. Nothing in the event log.

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Kentico Support
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kentico_jurajo - 11/6/2012 4:36:29 AM
   
RE:Unable to add subscribers for Newsletters
Hi,

I have tested it again using IE8 and it is working fine for me. could you please apply latest hotfix so we can exclude already known and fixed bugs.

Best regards,
Juraj Ondrus