hoppe
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9/11/2012 2:05:16 PM
IE8 / IE9 cookie and login issues
A few users of my site have had trouble logging in. The user, using IE8 or 9, is not logged in, and receives the standard logon form.
The user enters the correct username and password, but the logon form just reloads without displaying an error message. We had the user click around on the site to confirm that they are not yet logged in. We also reset the user's password to confirm that they were entering the correct information.
However, if you go to the event log, the site reports that the authentication was successful for that user.
Going in through in-private browsing, or deleting the cookies resolves the issue. The user can then get the logon form and log in successfully.
Has anyone else had this problem? We are looking to develop a solution because we do not know how many users are having this problem, and do not want to inhibit them from using our site.
Thanks!
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