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Version 5.x > Bug reports > cmsdesk goes into infinite loop only on one comp. View modes: 
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ldlugajczyk-zepterit - 10/26/2010 5:52:04 AM
   
cmsdesk goes into infinite loop only on one comp.
Hi,

I have strange bug. On one computer my application in cmsdesk goes to infinite loop trying to load first page - "content". On other computers the same user can access cmsdesk without problems. Event detail:

Message: [CMSPage.AddScript]: This method must be overriden by the inheriting class.
Stack Trace:
at CMS.UIControls.CMSPage.AddScript(String script)
at CMSModules_Content_CMSDesk_Menu.Page_Load(Object sender, EventArgs e)
at System.Web.Util.CalliHelper.EventArgFunctionCaller(IntPtr fp, Object o, Object t, EventArgs e)
at System.Web.Util.CalliEventHandlerDelegateProxy.Callback(Object sender, EventArgs e)
at System.EventHandler.Invoke(Object sender, EventArgs e)
at System.Web.UI.Control.OnLoad(EventArgs e)
at CMS.UIControls.CMSPage.OnLoad(EventArgs e)
at System.Web.UI.Control.LoadRecursive()
at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)

Event URL: /CMSModules/Content/CMSDesk/menu.aspx?nodeid=1

User agent: Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 6.0; GTB6.6; SLCC1; .NET CLR 2.0.50727; .NET CLR 1.1.4322; InfoPath.2; .NET CLR 3.5.30729; .NET CLR 3.0.30618)

It seems like there is a problem on server side - but it happens only on one client computer. Unfortunately - it belongs to very important person... ;-)

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Kentico Support
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kentico_jurajo - 11/11/2010 1:33:09 AM
   
RE:cmsdesk goes into infinite loop only on one comp.
Hi,

Could you please provide us with more details about this issue:

What version of Kentico CMS do you use?
Have you applied any or the latest hotfix on your version?
Which browser is being used? Does this happen in all other browsers too?
Are there any plugins/addons installed in the browser? If so, could you please disable them?

Best regards,
Juraj Ondrus

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ldlugajczyk-zepterit - 11/15/2010 1:53:59 AM
   
RE:cmsdesk goes into infinite loop only on one comp.
Hi,

v5.5.3789
I believe so.
IE7, There is no problem on other browsers.
There are no plugins on that browser.

Best regards,
Łukasz Długajczyk

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Kentico Support
Kentico Support
kentico_jurajo - 11/17/2010 2:21:28 AM
   
RE:cmsdesk goes into infinite loop only on one comp.
Hi,

This issue seems to be environment related. Could you please try to clear the cookies in the IE7 browser? It seems that they are not loaded and stored correctly.

Best regards,
Juraj Ondrus

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ldlugajczyk-zepterit - 11/17/2010 2:28:53 AM
   
RE:cmsdesk goes into infinite loop only on one comp.
Hi,

It didn't help. We've decided to upgrade this computer to IE8, and it works corectly.
Thank you for your help.