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Cameron.Townshend-artisgroup.com - 5/25/2010 9:37:13 PM
   
Newsletter Email bounce and open rates
We are using the newsletter system in Kentico. I have not been able to find the bounced email management feature. Also where do you manage or view open rates. It seems that these two features are missing in the Newsletter system.
In the meantime I have written my own Openrate handler by embedding a link back to an ASPX page where I count the open. Next question how fo I expose these field in the UI. I have added a field to the Newsletter_NewsletterIssue table called "IssueOpenedCount". I went to the Newsletter_Issue_List.aspx but found that it uses a query called newsletter.issue.selectall which seems embedded in the app. Thanks in advance if you have insight on this feature.

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kentico_martind - 6/2/2010 2:23:51 AM
   
RE:Newsletter Email bounce and open rates
Hello,

There will be possibility to track bounced email included into version 6.0. We will also consider add open e-mail tracking into this or one of future versions.

Regarding the 'newsletter.issue.selectall' query, you can edit it in CMS_Query table - you will need to find out ClassID for newsletter issue in CMSClass table first.

Best Regards,

Martin Dobsicek