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Version 5.x > Installation and deployment > Site Export not working View modes: 
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Vispi - 7/26/2010 8:16:48 AM
   
Site Export not working
Hi

I have a Kentico v5.5.3789 installed in a hosting environment. I am unable to export the site, it seems to stall at Step 3 of the process, saying 'Preparing Export', but not proceeding any further. I selected to export all objects.

I have tried the things listed in posts
http://devnet.kentico.com/Forums.aspx?forumid=18&threadid=4395
http://devnet.kentico.com/Forums.aspx?forumid=23&threadid=5559

1. Tried using different browsers. With Mozilla and Chrome, I get the following errors at Step 1
Sys.WebForms.PageRequestManagerServerErrorException: An unknown error occurred while processing the request on the server. The status code returned from the server was: 0

2. I deleted the ImportExport folder located in ~/App_Data/CMSTemp/, but this did not help.

The Event Log displays hundreds of Error messages stating "Event Settings has been lost"

Below is the complete log entry

**************
EventID: 2136
EventType: E
EventTime: 7/26/2010 1:55:18 PM
Source: ExportWizard
EventCode: EXPORT
UserName: administrator
IPAddress: 93.107.22.219
EventDescription: Message: [ExportWizard.ExportSettings]: Export settings has been lost.
Stack Trace:
at CMSModules_ImportExport_Controls_ExportWizard.get_ExportSettings()
at CMSModules_ImportExport_Controls_ExportWizard.get_ExportManager()
at CMSModules_ImportExport_Controls_ExportWizard.RaiseCallbackEvent(String argument)
EventUrl: /CMSModules/ImportExport/SiteManager/ExportObjects.aspx
EventMachineName: NOBLE
EventUserAgent: Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 6.1; Trident/4.0; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; Media Center PC 6.0; InfoPath.2; OfficeLiveConnector.1.5; OfficeLivePatch.1.3; .NET4.0C)
EventUrlReferrer: http://www.melior.ie/CMSModules/ImportExport/SiteManager/ExportObjects.aspx
****************

Any help would be great.

Many thanks,
Vispi


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Kentico Consulting
Kentico Consulting
kentico_borisp - 8/2/2010 7:31:00 AM
   
RE:Site Export not working
Hello,

When did the error started to appear? Do you have any limitations on your hosting, which could be exceeded during export? if the standard export procedure doesn't work, you can still use the Backup and Restore approach.

Best regards,
Boris Pocatko