I am dealing with a new hosting company and I'm trying to figure out why Kentico can create and delete a file but not modify one. When i go to test the files in the new environment I get this:

Creating '~/CMSSiteUtils/TestFiles/TestFolder20101214105433/' - OK
Creating '~/CMSSiteUtils/TestFiles/TestFolder20101214105433/TestFile20101214105433.txt' - OK
Deleting '~/CMSSiteUtils/TestFiles/TestFolder20101214105433/TestFile20101214105433.txt' - OK
Deleting '~/CMSSiteUtils/TestFiles/TestFolder20101214105433/' - OK
Modifying '~/CMSSiteUtils/TestFiles/TestModify.txt' - Failed

I have asked the people at the hosting company to make sure that the Network Service Account has full permissions on the Kentico Folder but they keep insisting that it does not have to be set. Their email to me:

Hi Ben,

There are specific users made for each site as the IUSR. The NETWORK SERVICE account does not have to be set on permissions with the set up of domains on our servers. The "saXXXXne_web" user is the only user that has to have these permissions set. I have gone ahead and set this user to full control on the entire site as opposed to just that file now.


Mike
Support

My question is when I look in the general settings for Kentico 5.5 it tells me that the ASP.NET account is the Network Service account, is it possible that they have not set the application pool user to the correct one which is why it cannot modify the file.

Any ideas would be much appreciated.

Thanks
Ben