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Version 5.x > Portal Engine > [GetFile.aspx]: Site not running. View modes: 
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tjadoon-gmail - 4/6/2011 11:51:06 AM
   
[GetFile.aspx]: Site not running.

Hi,

I am getting the following error, what do i need to do get this fixed. i think this errors is dragging our whole site down and it become unavailable with 500 error. At this point, need to restart IIS to bring it back up.

[GetFile.aspx]: Site not running.Description: An unhandled exception occurred during the execution of the current web request. Please review the stack trace for more information about the error and where it originated in the code.

Exception Details: System.Exception: [GetFile.aspx]: Site not running.

Source Error:

Line 81: if (CurrentSiteName == "")
Line 82: {
Line 83: throw new Exception("[GetFile.aspx]: Site not running.");
Line 84: }
Line 85:


Source File: d:\inetpub\WebSite\Cms1\CMSPages\GetCSS.aspx.cs Line: 83

Stack Trace:

[Exception: [GetFile.aspx]: Site not running.]
CMSPages_GetCSS.Page_Load(Object sender, EventArgs e) in d:\inetpub\WebSite\Cms1\CMSPages\GetCSS.aspx.cs:83
System.Web.Util.CalliHelper.EventArgFunctionCaller(IntPtr fp, Object o, Object t, EventArgs e) +14
System.Web.Util.CalliEventHandlerDelegateProxy.Callback(Object sender, EventArgs e) +35
System.Web.UI.Control.OnLoad(EventArgs e) +91
CMS.UIControls.GetFilePage.OnLoad(EventArgs e) +32
System.Web.UI.Control.LoadRecursive() +74
System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint) +2207

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Kentico Support
Kentico Support
kentico_jurajo - 4/6/2011 4:16:45 PM
   
RE:[GetFile.aspx]: Site not running.
Hi,

What is the exact version number of Kentico CMS you use?
Is there logged also the "visitor" IP address? In the past when we encountered this error, it was caused by Yahoo or Google crawlers - they are browsing the page in a different way which generated this error.

You can use the robots.txt file to exclude some parts of the web site you don't want to have crawled by the crawlers.

Best regards,
Juraj Ondrus

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tjadoon-gmail - 4/6/2011 8:17:18 PM
   
RE:[GetFile.aspx]: Site not running.
v5.5.3789

HTTP_USER_AGENT Java/1.6.0_24
HTTP_X_FORWARDED_FOR 209.190.3.202

We need the crawlers to crawl the cms site. That's where the information is...

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tjadoon-gmail - 4/7/2011 10:07:52 AM
   
RE:[GetFile.aspx]: Site not running.
I have excluded /cmspage through robots.txt. I'll update with the results.