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Member

damon.amanabadi-artisgroup.com - 6/1/2011 1:50:24 AM

Email sending issue

I'm using EmailEngine class to send emails using the smtp server set on Kentico settings , I don't have any problem in setting emails in Kentico like Newsletter ,...
But
When My code send the request to engine to send emails , nothing is sent to recipients , and whenever I open the CMSdesk all the suspended emails sent !!!!
I'm using the 5.5 version and have tested this problem several times and am pretty sure that unless it seems funny , is happening.


Kentico Support	kentico_radekm - 6/1/2011 2:27:38 AM RE:Email sending issue Hello. What code in particular are you using, please? Could you post whole code in here, so I can see it? Also - where do you call that code, please? Thank you. Best Regards, Radek Macalik

Member

damon.amanabadi-artisgroup.com - 6/1/2011 2:32:01 AM

RE:Email sending issue

This is the code I 'm using:

CMS.EmailEngine.EmailMessage em = new CMS.EmailEngine.EmailMessage();
em.EmailFormat = CMS.EmailEngine.EmailFormatEnum.Html;
em.From = "info@maxtv.com.au";
em.Recipients = email;
em.Subject = "Subject";
em.Body = emailBody;
CMS.EmailEngine.EmailSender.SendEmail(em);

It's running during a WCF service call.


Kentico Support	kentico_radekm - 6/1/2011 7:31:43 AM RE:Email sending issue Hello. The problem seems to be following. When executing given code via WCF, it is possible that site is not running, or more precisely there can be no activity on your site, so scheduler is not running. When you log-in CMSDesk, scheduler is started and e-mails are being sent. Best Regards, Radek Macalik


Member	damon.amanabadi-artisgroup.com - 6/2/2011 8:04:30 PM RE:Email sending issue Thhanks for your effort but this is not helping me to fix my issue, Is there any solution to force scheduler running with code ? Regards, Damon


Kentico Consulting	kentico_borisp - 6/2/2011 10:43:25 PM RE:Email sending issue Hello, Yes, you can run your own code in a custom scheduled task. For more information please check this documentation. Best regards, Boris Pocatko


Member	damon.amanabadi-artisgroup.com - 6/2/2011 10:47:43 PM RE:Email sending issue Hi, This piece of code should be run via a service call , it can't be a scheduled task. This solution can't help me. Regards,


Kentico Consulting	kentico_borisp - 6/2/2011 11:05:52 PM RE:Email sending issue Hello, Have you tried to debug your code to see, if it's executed after the call? Just run your site in the debug mode and place a breakpoint into your code. Best regards, Boris Pocatko


Member	damon.amanabadi-artisgroup.com - 6/2/2011 11:22:52 PM RE:Email sending issue Hi Boris, I've done this and the fact that the correct emails are sending after opening Kentico Desk is showing that my code is running and sending the proper request to Kentico email engine Cheers


Kentico Consulting	kentico_borisp - 6/2/2011 11:44:43 PM RE:Email sending issue Hello, I am sorry for not stating this clearly. Gets your code called after the WCF service call? I am aware that your code is called after you sign in into CMSDesk, since you've stated it in the previous posts. Best regards, Boris Pocatko


Member	damon.amanabadi-artisgroup.com - 6/2/2011 11:49:59 PM RE:Email sending issue My code is called , 100% sure. It seems that the emails are queued and sent one after one after logging in to CMSDesk. Thanks

Kentico Consulting

kentico_borisp - 6/3/2011 3:01:36 AM

RE:Email sending issue

Hello,

I've finally got hold of our technical leader. He explained, that emails are queued but the scheduler is not executed without a request. You could optionally try to use the following setting in the AppSettings section in your web.config file to enable the automatic scheduler:

<add key="CMSUseAutomaticScheduler" value="true" />

For more information please check our documentation.

Best regards,
Boris Pocatko