Forums (Obsolete)


Member	AlgarveWeb - 7/4/2011 5:27:42 AM User password reset? Hi It seems that the password of some of our users is resest to blank if they try to login several times with the wrong password. Is that the way it should be? Thanks, Mike.


Kentico Consulting	kentico_borisp - 7/4/2011 8:48:16 AM RE:User password reset? Hello, This is definitely not the standard behavior of the log on process in Kentico. Could you please check your solution for custom code? Please inspect also the CMS_User and CMS_UserSettings table. The default fields of those tables can be found in our database reference. Best regards, Boris Pocatko


Member	AlgarveWeb - 7/6/2011 11:06:24 AM RE:User password reset? Thanks, solved it. Cheers Mike

Member

Lokendra Jain - 6/3/2013 5:02:17 AM

RE:User password reset?

Hi All,

I am using Reset Password web part of the kentico cms. i am getting "This link is no longer valid. Request password reset again." message each time when resetting the password. I am using "Reset password requires e-mail approval" Enabled.

Could you please suggest me reason of this message and solution for the same.

Thanks
Lokendra Jain


Kentico Customer Success	kentico_martind2 - 6/3/2013 5:15:45 AM RE:User password reset? Hello Lokendra, just to be sure... are you using v5.x of Kentico? What is the Web Part that you are using, there is no "reset password" Web Part available in version 5. Best regards, Martin Danko


Member	Lokendra Jain - 6/3/2013 5:20:33 AM RE:User password reset? Hello Martin, I am using kentico 7.0. reset password web part is available in this version Best regards, Lokendra Jain

Kentico Customer Success

kentico_martind2 - 6/3/2013 5:41:41 AM

RE:User password reset?

Hi Lokendra,

I was just asking because this thread is listed under Kentico v5. Do not hesitate in the feature to create a new thread under appropriate version of Kentico CMS on forums.

Please navigate to CMS Site Manager -> Settings -> Security & Membership -> Passwords and check your settings under Password reset section.

Best regards,
Martin Danko


Member	Lokendra Jain - 6/4/2013 6:45:42 AM RE:User password reset? Hello Martin, I will keep this in mind for next time. I have checked all the settings in CMS Site Manager -> Settings -> Security & Membership -> Passwords. Still i am getting the same error message. Thanks Lokendra Jain


Kentico Customer Success	kentico_martind2 - 6/5/2013 12:45:04 PM RE:User password reset? Hi Lokendra, Could you please specify if you have any hotfix installed? What exact version of hotfix are you running? There were a few related bugs already fixed so please apply the latest hotfix to see if it will resolve your issue. Best regards, Martin Danko

Member

Lokendra Jain - 6/6/2013 12:06:16 AM

RE:User password reset?

Hello Martin,

Thanks for your response. I have installed Cumulative hotfix 7.0.37 (released on 05/24/2013). I got the issue Why reset password link is not working. I have used

<httpCookies httpOnlyCookies="true" requireSSL="true" lockItem="true" />

in web.config file to secure the cookies. Thats why the reset password link was not working . Could you please suggest me what to do to secure the cookies and to work the reset password.

Best regards,
Lokendra Jain

Kentico Customer Success

kentico_martind2 - 6/14/2013 10:40:09 AM

RE:User password reset?

Hi Lokendra,

Ok, I've checked that with our developers.

Text „This link is no longer valid. Request password reset again.“ is a default text which is showing after accessing the page with Web Part when the URL parameters are not correct.

It seems that you are using this Web Part in some incorrect way...

The use case is following:
1. During the login you will find out that you have forgotten password
2. So you will use the forgotten password functionality of login web part to reset it.
3. According to this and your settings is sent an e-mail with the link for resetting a password.
4. If you will click on this link then a default system page is showed with reset password control or if you have specified a custom page then is showed this custom page according to the settings. On this page a reset password web part must be place. So direct access to this page with the web part will be always showing a default text because this web part is NOT supposed to be used directly.

Best regards,
Martin Danko