I am encountering an issue with people in Europe accessing the English version of our landing page that we are creating. I currently have 3 languages set up English, French and German. Each have the same URL and I am using the query string to switch between them, ?lang=us-EN for English, ?lang=fr-FR for French and ?lang=de-DE for German.

I am in the United States and can access all three perfectly fine but I have co-workers in Germany and France stating that they cannot see the English version but can see both the French and German. When they go to the English version they just get the last version they viewed. All my co-workers can view it fine in the US and I have tried my computer at home and as well my cell phone and all works perfectly for US.

I’ve tried doing multiple things short of changing the URL and nothing seems to work for them. I would like to use the query string because this is given out and as well very easy to put a link on the page to switch between.

I am officially stumped on how I can view it but they can't.

What might be going on here? I read that Google Analytics will hinder the query string but wouldn’t I be getting the same issue if that was the problem?

Thanks for any help!