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Version 4.x > Upgrades > Problems with Web Analytics module after the upgrate

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Member	kentico-cadena-capriles - 11/26/2009 9:39:45 AM Problems with Web Analytics module after the upgrate I made a upgrate to 4.1 from 3.1a. The Web analytics module it was working very well in the version 3.1a. After the upgrate its stops the meditions. Any suggestion?? Thanks

Kentico Consulting

kentico_borisp - 11/26/2009 11:05:58 AM

RE:Problems with Web Analytics module after the upgrate

Hello,

Could you please go through the following articles, which describe a similar problem? I think, they may help you. Please find the links bellow.

http://devnet.kentico.com/FAQs/General/Scheduler-is-returning--Unable-to-connect-to-the-r.aspx
http://devnet.kentico.com/Knowledge-Base/API-and-Internals/Problems-with-scheduler.aspx

Best regards,
Boris Pocatko


Member	kentico-cadena-capriles - 11/26/2009 1:54:48 PM RE:Problems with Web Analytics module after the upgrate Hi Boris. In my directory Inetpub\wwwroot\KenticoCMS\App_Data\CMSModules\WebAnalytics there are not log files. I check the permissions over de folder and the user has total access. In the version 3.1a there was a log file, but in the new versión do not make any file. Thanks Freddy


Member	kentico-cadena-capriles - 11/26/2009 2:07:29 PM RE:Problems with Web Analytics module after the upgrate Hi. In the even log i saw a error that the process can not write in a field. The field does not exits.


Kentico Consulting	kentico_borisp - 11/27/2009 7:23:04 AM RE:Problems with Web Analytics module after the upgrate Hello, Could you please post the exact error message? Best regards, Boris Pocatko


Member	kentico-cadena-capriles - 11/27/2009 8:56:38 AM RE:Problems with Web Analytics module after the upgrate Hi. Boris. I can fiexd the problem. The folder had not permission for all user. Allowed the Full Access control and its works. Thanks for the help Freddy