Old Forums
Search:
Installation and deployment Questions on installation, system configuration and deployment to the live server.
Version 4.x > Installation and deployment > Cannot Setup Database At Live Site - Timeout Problem View modes: 
User avatar
Member
Member
fchintc-pop.jaring - 7/3/2009 3:17:07 AM
   
Cannot Setup Database At Live Site - Timeout Problem
What is the reason why when installing Kentico into a new site, the database creation at step 1 times out after five minutes?

Is it possible to create the database manually?

- Frederick

User avatar
Kentico Developer
Kentico Developer
kentico_martind - 7/5/2009 8:38:25 AM
   
RE:Cannot Setup Database At Live Site - Timeout Problem
Hi Frederick,

If you mean it time-outs after clicking 'next' button in step 1 it seems to be rather problem with connecting to SQL server as DB is created after step 2. Could you please double check your SQL login credentials especially server name? If you receive any error message, could you please provide me with screenshot or text of it?
Could you please eventually try to create some custom simple .NET application and try to connect to it using standard procedures (e.g. ADO.NET)?

Best Regards,

Martin Dobsicek

User avatar
Member
Member
fchintc-pop.jaring - 7/6/2009 7:09:55 AM
   
RE:Cannot Setup Database At Live Site - Timeout Problem
Hi Martin,

I can't even get to the second step because the following error message pops up after 30 minutes:-

Error message on installing Kentico

The message doesn't seem to indicate that there was a problem with the user name or password.

BTW, how come there is no file attachment function on this forum?

Regards,
Frederick

User avatar
Kentico Developer
Kentico Developer
kentico_ondrejv - 7/20/2009 4:42:47 AM
   
RE:Cannot Setup Database At Live Site - Timeout Problem
Hello,

Could you please follow hints given in following FAQ article (How to solve request time out error message of Site Wizard?):

http://devnet.kentico.com/FAQs/installation.aspx#FAQ97

Concerning your attachment question - you are able to add images to the forum posts using BB code above the Post textbox.

Best regards
Ondrej Vasil

Top