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Version 4.x > Installation and deployment > New Server/Install Error Message

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tspring-allegra - 2/4/2010 12:41:28 PM

New Server/Install Error Message

Hi

We're in the process of moving our Kentico CMS over to another server.

I've only just completed a fresh install of 4.0 and have the Corporate Site demo running as a test, but i'm regularly getting the following error message:

EventID: 133
EventType: E
EventTime: 2/4/2010 6:35:15 PM
Source: Scheduler
EventCode: Run

EventDescription: EXCEPTION MESSAGE: The remote server returned an error: (404) Not Found.; STACK TRACE: at System.Net.WebClient.DownloadDataInternal(Uri address, WebRequest& request)
at System.Net.WebClient.DownloadData(Uri address)
at System.Net.WebClient.DownloadData(String address)
at CMS.Scheduler.SchedulingHelper.RunSchedulerRequest(String url)

Does anyone know what might be causing this, and how to resolve it?

Thanks,
Tim

Kentico Support

kentico_radekm - 2/4/2010 1:02:16 PM

RE:New Server/Install Error Message

Hello.

The problem may be caused due to a wrong site name (Site Domain Name). This can be checked by accessing the CMS Site Manager -> Sites and try to "Open live site". If the site opens, the scheduler should work fine, otherwise is the site name incorrect. Please restart the application and check the behavior now. Also the upgrade to 4.1 should solve it.

Best Regards,
Radek Macalik


Member	tspring-allegra - 2/5/2010 11:39:38 AM RE:New Server/Install Error Message Thanks! The problem was our site was setup working with www.oursite.com, but not oursite.com (without www). We've fixed the problem now.

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