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Version 4.x > Portal Engine > ecommerce : how to send different email to customer depending the status

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Member	Fabien Calais - 11/25/2010 8:28:03 AM ecommerce : how to send different email to customer depending the status Hi, I need to send different email to customer depending the status like : payment received / payment failed is there a solution? Or is it possible to send the email when payement failed only to administrator?


Kentico Developer	kentico_helenag - 11/26/2010 2:43:56 AM RE:ecommerce : how to send different email to customer depending the status Hi, you can use the custom macro for e-mail text where you can return the content according to current payment status. Best regards, Helena Grulichova

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Fabien Calais - 11/26/2010 7:57:35 AM

RE:ecommerce : how to send different email to customer depending the status

So,
You mean I can write custom macro to specify which content to send depending the status of the order, right?

But if I want completely diffeernt body content, I have to write all the html in the custom macro !

I there a another way to do this?

And what about send email only to customer or only to administrator?

Kentico Developer

kentico_helenag - 11/26/2010 8:40:01 AM

RE:ecommerce : how to send different email to customer depending the status

Hello,

1. Yes, you could write all the html in the custom macro.

2. You could use custom e-commerce provider - CustomOrderInfoProvider. There are methods: SendOrderStatusNotificationToAdministrator and SendOrderStatusNotificationToCustomer. If you fire nothing in one of these methods it will not send the appropriate notification.

Best regards,
Helena Grulichova

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