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Version 4.x > Portal Engine > lightbox issue in IE

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Member	eagleag - 4/12/2010 7:28:12 AM lightbox issue in IE lightbox arent working in IE but do work in all other brwsers. something to do with a div with id="aspxoutput" is'nt getting the large image and has style="display:none" (in IE). Any ideas what this could be? http://tivuchshelly.com/%D7%A4%D7%A8%D7%95%D7%99%D7%99%D7%A7%D7%98%D7%99%D7%9D/Jerusalem/Jerusalem-Hagaan.aspx THANKS

Kentico Developer

kentico_helenag - 4/13/2010 3:38:11 AM

RE:lightbox issue in IE

Hello,

Could you please try to increase Load delay time in “Load delay” property of your lightbox web part or control?

Load delay time (in milliseconds). If you are using automatic resizing, this value indicates how long will be lightbox wait for taking element size. If you have problem with displaying of lightbox content, try use upper value.

Please also try to store files in File system (Where the files are stored) for better performance and also please use Generate thumbnails option: Files related settings

I would also highly recommend you to try to decrease the size of images (the resulution or increase the compress ratio).

Best regards,
Helena Grulichova

Member

eagleag - 4/14/2010 5:11:28 AM

RE:lightbox issue in IE

Hi,
thanks for the help.

I checked the event log and turns out it was because a document alias:

EXCEPTION MESSAGE: The file '/ôøåéé÷èéí/Jerusalem/Jerusalem-Hagaan.aspx' does not exist.; STACK TRACE: at System.Web.UI.Util.CheckVirtualFileExists(VirtualPath virtualPath)

All I did was change the document alias to English and lightbox worked in IE.

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