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Member

m00nstar - 11/20/2008 1:29:12 PM

Cannot export site

Hello,

I'd like to export a copy of the website we built using the free version of kentico. We'd like to move it to our Kentico site-licence and also give the client a copy. It never really went live.

I try to export by clicking:
- Export site
- Preselect all objects (click next)
- Export files
---Export global folders
---Export site folders
---Export ASPX templates folder

it then says "preparing export" and can do this all day. It doesn't seem to be that the browser is locking up. It's the export. I've been trying to export everything, since this site is the only one on this kentico installation and shouldn't be that big.

Perhaps there's a known issue?

thank you!


Kentico Support	kentico_jurajo - 11/21/2008 4:29:18 AM RE:Cannot export site Hi, In which browser you have this issue? Could you please try it in another browser? Moreover, what are the browser's security settings? Is javascript enabled? Could you please check Site Manager -> Administration -> Event log for any related errors and post them here? Best Regards, Juraj Ondrus


Member	Chris N - 1/12/2009 2:03:27 PM RE:Cannot export site Hi Did you find a solution? I also cannot export my site: I have checked server settings I have tried IE and Firefox I have checked settings in SiteManager What I did notice is that the export used USER: PUBLIC and everything else is logged as administrator. Anyhow - any clues?

Member

m00nstar-hotmail - 1/12/2009 2:08:12 PM

RE:Cannot export site

Hi Chris,

Sorry to say, I don't have much that will help you.

I was unable to export the site in Firefox, but when I tried IE7 it was totally fine. I think it was a Kentico broswer issue (unless something specific to my install), since I tried multiple times with various settings without it working. I tried IE7, and no problem right away.

Best of luck,
Daleth.


Member	chris-family-fun-days.co - 1/12/2009 3:39:31 PM RE:Cannot export site Thanks - have tried IE7 Is there any export settings I should know about?


Kentico Support	kentico_jurajo - 1/13/2009 7:35:43 AM RE:Cannot export site Hi, If you are using Windows Vista and IIS7, could you please configure your IIS and change the application pool mode to "classic"? Best Regards, Juraj Ondrus


Member	Chris N - 1/13/2009 12:49:37 PM RE:Cannot export site Hi Juraj Unfortunately I am not working on this project on a local machine, but is already being hosted on- line. Although IIS7 is configured to classic, but I fear this will not help.


Kentico Support	kentico_jurajo - 1/15/2009 2:18:13 AM RE:Cannot export site Hi, This is very strange. Could you please send us message to support@kentico.com with the version information and if it is possible, could you please grant us with online access to your CMS? Thank you in advance. Best Regards, Juraj Ondrus