Forums (Obsolete)

Guest

norashlea - 9/23/2006 2:08:28 AM

FCKEditor Styles Dropdown Causing iexplore.exe error

Hi,

I've been experiencing a problem with the styles dropdown in the FCKEditor causing an iexplore.exe application error.

When opening the Style dropdown, rolling over style names, but then clicking outside the dropdown (to close without selecting a style), the error occurs and IE crashes. Sometimes all open IE windows crash, and sometimes only the particular IE window (the one that website is running in).

At first I thought that it was something to do with the setup of my own machine, or my own dev IIS, but I've now found it is happening regularly on other machines, as well as on live servers.

I've had it occur in multiple CMSDesk applications, from versions 1.8.2266 upwards. Scenarios where I've seen it occur are:

--my own dev machine with the application running locally in XP Pro's IIS
--my dev machine, running the live application from the remote hoster
--on another of my machines running W2003 Server, running the live application from the remote hoster
--on two machines at a client's office, a laptop and a PC, both running XP Pro, running the live application from the remote hoster

On all these machines, iexplore.exe crashes are rare (if ever), but when following the steps that I've described in the 2nd paragraph, you can almost be sure that it will crash.

Can anyone shed some light?

Regards,
Sharon.


Guest	admin - 9/25/2006 6:13:39 PM Re: FCKEditor Styles Dropdown Causing iexplore.exe error Hi Sharon, Thank you for your message. This is a bug in FCKeditor 2.3. It has been fixed in 2.3.1, which will be part of Kentico CMS 1.9b. I'm sorry for this inconvenience. Best Regards,


Guest	norashlea - 9/25/2006 9:34:11 PM Re: FCKEditor Styles Dropdown Causing iexplore.exe error Thanks, Petr. I'll explain to those who have been experiencing it that we can fix it soon with an upgrade. Regards, Sharon.


Guest	norashlea - 10/11/2006 4:34:09 AM Re: FCKEditor Styles Dropdown Causing iexplore.exe error Any news on the release of 1.9b with the FCKEditor bug fix? I've got three applications where this happens frequently, and in two of them it happens so frequently it is making it very difficult to work. They are in three different CMSDesk versions: 1.8c 1.9 and 1.9a Regards, Sharon.

Member

ioan - 10/13/2006 11:11:13 AM

Re: FCKEditor Styles Dropdown Causing iexplore.exe error

Anyone know when 1.9b will be released?

I have an upset customer and i can't explain that he can't touch the style dropdown with IE. And his company won't allow firefox.
How much are the dropdowns integrated into the CMS? If it's just a matter of a javascript, i can manually update the fuckeditor with the script. Or upgrade the editor completely. Disabling the dropdowns is not an option.

Greetz,

ioan


Guest	admin - 10/13/2006 3:22:40 PM Re: FCKEditor Styles Dropdown Causing iexplore.exe error It seems the 1.9b upgrade will be postponed to November. Since we get many requests for the FCKeditor update, we will prepare a hotfix and publish it on Monday. Best Regards,


Guest	norashlea - 10/13/2006 4:00:51 PM Re: FCKEditor Styles Dropdown Causing iexplore.exe error Thanks very much.


Member	ioan - 10/13/2006 4:01:57 PM Re: FCKEditor Styles Dropdown Causing iexplore.exe error Thanks a bunch :) I was already looking at the .js files.

Guest

admin - 10/16/2006 4:03:55 PM

Re: FCKEditor Styles Dropdown Causing iexplore.exe error

We have prepared a hotfix that contains that latest version of the FCKeditor - 2.3.2. You can download it at http://www.kentico.com/downloads/updates/fckeditor_2_3_2_hotfix.zip. Unzip it and copy the CMSDesk folder to your web project so that your files are updated.

Then, open your web browser and clear its cache (IE -> Tools -> Internet Options -> Delete files, check "Delete all off-line content").

Close the browser and open a new one.

Go to Kentico CMS Desk and click the ? icon in the WYSIWYG editor toolbar and make sure the version of the editor is 2.3.2.

Hopefully, this will fix this issue.

Please post your results here.

Thank you.

Best Regards,


Member	ioan - 10/16/2006 4:28:56 PM Re: FCKEditor Styles Dropdown Causing iexplore.exe error Thank you :) Works like a charm now. I had a few popups about unknown items. I commented out the insertusercontrols and insertbizforms in the config file. I won't use these options anyways. /['InsertBizForms','InsertUserControls'],/ Best regards, ioan