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norashlea - 2/11/2006 12:00:56 AM

Newsletters -- email issues

I need some help getting a Newsletter issue to send via email at the specified date/time.

-- my SMTP Server is set up correctly (other emails send no problems at all)
-- have added to web.config "CMSNewslettersSendEmails" value="true"
-- through CMS Desk, there is a valid date/time recorded for the Release Date of the issue

In the database, the table Newsletter_NewsletterIssue has two different date/times recorded:
--NewsletterReleaseDate has recorded 11/02/2006 9:34:51 AM (that was only about 20 minutes ago here)
--NewsletterTimeReleased has recorded 7/02/2006 11:43:41 AM (this was the date/time that I first started trying to get the newsletters to email automatically).

The table Newsletter_Emails has no records in it.

What else do I have to do to get the newsletters to be sent? My client was specifically interested in the automatic newsletter distribution. (I just told him that the mail server wasn't configured, so that mass emails wouldn't be sent from my demo!!)

Regards,
Sharon.

Guest

admin - 2/12/2006 3:13:46 PM

Re: Newsletters -- email issues

Hi Sharon,

I have just tested this in 1.8b/VB03 and it works correctly. Could you please try this:

- Create a newsletter
- Subscriber to this newsletter
- Create a newsletter issue and set its release date to now or some later time
- Wait for a few moments

You can check the status of the newsletter issue sending if you click on the your newsletter in CMS Desk -> Content and choose Site in the main toolbar. The report displays how many e-mails were sent out and the result.

Please let me know if you encounter any problem.

Best Regards,

Guest

norashlea - 2/12/2006 3:43:42 PM

Re: Newsletters -- email issues

Hi Petr,

OK, it's working now so long as I set delivery to a future date/time.

Perhaps the problem was that I had created a Newsletter issue that didn't have any subscribers when the scheduled delivery date/time occurred. So I added a subscriber, and then modified delivery to a future date/time, but it wasn't sending the email.

So long as I make sure there are subscribers to the newsletter when the issue is scheduled for delivery, all seems to be ok.

Thanks,
Sharon.

Guest

norashlea - 2/12/2006 4:01:52 PM

Re: Newsletters -- email issues

There's still a bit of a problem -- not with sending the Newsletter emails, but with a recipient unsubscribing:

If I click the "unsubscribe" link in the email, all the parameters appended to the url are ok, everything is recorded ok in the database, and in CMS Desk is displayed correctly, but the message displayed to the user is:

"Newsletter subscription with these parameters doesn't exist."

Looking at the values in the [project].resx file, I thought that the message to be displayed would be "Subscription has been successfully removed."

Is there anything else I have to modify to get the correct message to displayed?

Regards,
Sharon


Guest	admin - 2/14/2006 9:30:39 AM Re: Newsletters -- email issues Hi Sharon, I have just tested this in 1.8b/VB03 and it works correctly. Could you please write me what URL was sent in the e-mail? Also, could you please write me which version you are using? (build number, language, 2003/2005) Thank you. Best Regards,

Guest

norashlea - 2/15/2006 11:25:37 PM

Re: Newsletters -- email issues

Hi Petr,

Apologies for the delay in answering. Have only just been able to get back and look at this.

Have figured out what the "problem" is. It's just the message you get if the email recipient has already Unsubscribed previously.

Will modify the error message to something a little more meaningful to the user.

Thanks,

Sharon.