Technical support This forum is closed.
Version 1.x > Technical support > Error: CMSDESK: The data at the root level is invalid View modes: 
User avatar
Member
Member
JeremyThake - 4/19/2006 3:32:29 AM
   
Error: CMSDESK: The data at the root level is invalid
Petr,



We came across an error yesterday when we log into the cmsdesk:



File 'D:\Web\test.bibbulmuntrack.org.au\CMSDesk\Metadata\CMS\User\queries.config' does not exist.
Which appears to have gone today, but now we get this error when it actually logs in and tries to show the homepage of the cms desk:

The data at the root level is invalid. Line 4724, position 8.
Have you got any ideas what that could be?



Thanks,





Jeremy Thake

User avatar
Guest
admin - 4/19/2006 11:44:51 AM
   
Re: Error: CMSDESK: The data at the root level is invalid
Hi Jeremy,

could you please check if the document exists and if it was correctly copied to your web server? Some of our customers have previously had a similar problem and it was caused by incorrectly uploaded files.

Best Regards,

User avatar
Member
Member
JeremyThake - 4/20/2006 4:03:15 AM
   
Re: Error: CMSDESK: The data at the root level is invalid
I just deleted the entire branch and copied up a fresh set of files (that work locally pointing to the same database) and I still get the same error:

Server Error in '/' Application.
The data at the root level is invalid. Line 4724, position 8.
Description: An unhandled exception occurred during the execution of the current web request. Please review the stack trace for more information about the error and where it originated in the code.

Exception Details: System.Xml.XmlException: The data at the root level is invalid. Line 4724, position 8.

Source Error:

An unhandled exception was generated during the execution of the current web request. Information regarding the origin and location of the exception can be identified using the exception stack trace below.

Stack Trace:

[XmlException: The data at the root level is invalid. Line 4724, position 8.]
System.Xml.XmlTextReader.ParseRoot() +323
System.Xml.XmlTextReader.Read() +127
System.Xml.XmlValidatingReader.ReadNoCollectTextToken() +38
System.Xml.XmlValidatingReader.Read() +14
System.Xml.XmlLoader.LoadDocSequence(XmlDocument parentDoc) +31
System.Xml.XmlLoader.Load(XmlDocument doc, XmlReader reader, Boolean preserveWhitespace) +102
System.Xml.XmlDocument.Load(XmlReader reader) +72
System.Xml.XmlDocument.Load(String filename) +78
Kentico.ResourceManager.FileResourceManager.LoadFile(String resourceFilePath)
Kentico.ResourceManager.FileResourceManager..ctor(String resourceFilePath)
Kentico.CMS.CMSDesk.ResMan.GetString(String stringName) in D:\Inetpub\wwwroot\BibTrackKenticoCMS\cmsdesk\ResMan.cs:23
Kentico.CMS.CMSDesk.ListMyDocuments.Page_Load(Object sender, EventArgs e) in D:\Inetpub\wwwroot\BibTrackKenticoCMS\cmsdesk\MyDesk\ListMyDocuments.aspx.cs:49
System.Web.UI.Control.OnLoad(EventArgs e) +67
System.Web.UI.Control.LoadRecursive() +35
System.Web.UI.Page.ProcessRequestMain() +750


Version Information: Microsoft .NET Framework Version:1.1.4322.2300; ASP.NET Version:1.1.4322.2300

User avatar
Guest
admin - 4/20/2006 5:07:17 PM
   
Re: Error: CMSDESK: The data at the root level is invalid
Hi Jeremy,

Thank you for your message. The second error is actually different - it's raised by the ResMan library. Could you please try to compare the files in folder D:\Inetpub\wwwroot\BibTrackKenticoCMS\cms_resources with the same folder on your local disk?

Thank you.

Best Regards,