Kentico CMS 7.0 On-line Marketing Guide

Splitting

Splitting

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Splitting

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On the Merge -> Split tab of each contact's or account's editing interface, you can see a list of all objects which were merged into the currently edited one. It is possible to split these objects from the parent and make them separate objects again.

 

To split some of the merged objects back into separate objects, select them using the check‑boxes and click the Split selected button. Before splitting, you may enable the following options in the Split settings section for additional actions to be performed when splitting:

 

The following options are available when splitting merged contacts:

 

Copy activities created after merge to split contacts - enable to copy the activities logged for the parent contact after the merge into the split contacts.

Fill in empty fields in split contacts - enable to copy the parent contact's attribute values to the split contacts. Only affects fields that were empty before the merge.

Remove accounts from current contact which are also in relation with split contacts - enable to remove the parent contact from accounts that were originally associated only with the split contacts before the merge.

Remove current contact from contact groups which are also in relation with split contacts - enable to remove the parent contact from contact groups that were originally associated only with the split contacts before the merge.

 

The following options are available when splitting merged accounts:

 

Fill in empty fields in split accounts - enable to copy the parent account's attribute values to the split accounts. Only affects fields that were empty before the merge.

Remove contacts from current account which are also in relation with split accounts - enable to remove all contacts from the parent account that were only part of the split accounts before the merge.

Remove current account from contact groups which are also in relation with split accounts - enable to remove the parent account from all contact groups that were originally associated only with the split accounts before the merge.

 

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