Kentico CMS 6.0 E-commerce Guide

Order status

Order status

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Order status

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You can configure various order states at Kentico CMS Desk -> Tools -> E- commerce -> Configuration -> Order status. This can be e.g. New -> In progress -> Closed or Canceled. You can also specify their flow using the up/down arrows.

 

Every status has the following properties:

Order status display name - friendly name displayed to store managers.

Order status code name - code name used by developers.

Order status color - the color used to highlight the orders in given status in the Orders dialog.

Send notification - indicates whether e-mail notifications are sent to the customer and administrator when the status of the existing order is set to the given status. The E-commerce order status notification to customer e-mail template is used when sending notifications to customers. The E-commerce order status notification to administrator e-mail template is used when sending notifications to administrators. This setting is independent of the Send order notification setting in CMS Desk -> Tools -> E- commerce -> Configuration -> Store settings -> Emails. Furthermore, the Send e-commerce e-mails from and Send e-commerce e-mails to text boxes in CMSDesk -> Tools -> E-commerce -> Configuration -> Store settings -> Emails need to have their values specified so that you can receive and send notifications.

Enabled - indicates whether this status should be used for new orders.

Mark order as paid - indicates if the system should automatically mark the order as paid when it receives the given status.

 

 

 

Please note

 

Editing orders marked as paid is limited. Specifically, you cannot change any value which could influence your order price calculation.

However, orders not marked as paid can be edited without limitation.